OKAY|Recommended: NoApartment is in great location but overall friendliness of staff and issues with the gate have made it not best
Thank you for your review. We apologize for the delay in our response. We recently have had a change in Management and hope that you will have a better experience in the future. Our Property Manager would welcome the opportunity to speak with you regarding any concerns you have, please reach out to her at 703.865.0100. Sincerely, Ashleigh N.
Beautiful housing in the heart of Fairfax |Recommended: YesI love living here. I appreciate that the needs of the community are the priority. The staff, particularly Magaly, have been a wonder to work with. The building is as quiet as you could expect from an apartment building, and I love that as a resident I am always able to find parking in the garage. The location is central to a great school district, variety of grocery stores and entertainment, and the highway is easily accessible. I feel safe here and it has been such a blessing to find affordable housing in the heart of Fairfax.
Parking issues|Recommended: YesSo yeah, the garage gate has been broken for almost a month...The previous review you said the vendor would be on site the next day to repair it, that has not happened. I work evenings nights and when I return after midnight the garage is filled with numerous cars that do not have parking passes and are cars that are obviously guests or second or third vehicles of other residents. I used to have no issue getting a covered spot on the 3rd level when the gate worked with all units filled. I have seen the tow company patrolling the lot but I have seen them ignore cars with no passes. Now I have to park either all the way up top or a level down. Rent is going up on my renewal and I hope those costs are going toward a more robust parking gate perhaps a solid steel bar wrapped in barbed wire with a continuous flame running would be effective .
Parking partition |Recommended: NoThere has to be a better way to hold people responsible for always breaking the parking partition. In all essence, I don't feel safe parking in the garage. You don't know if the people that are parking are from our building or somewhere else. This has been an issue since I've moved in back in June. Please address this issue effectively and immediately.
Thank you for taking the time to review our community and for sharing your concerns with us. We understand your frustration and take your concerns very seriously. We are discussing ways in which to improve the constant gate disruption and our gate vendor will be on site this week to fix it. We strive to provide the best possible customer service and community experience for our residents and want to sincerely apologize that we did not meet or exceed your expectations. Our property manager warmly welcomes the opportunity to speak with you regarding your concerns and to see if we can mend our relationship with you. Please contact him at 703-865-0100 at your earliest opportunity.
I would definitely recommend|Recommended: YesI would definitely recommend
Amazing Apartment Complex |Recommended: YesI moved to Virginia for work and I couldn't be anymore happier with my decision to move into the Residences. With the help of the leasing office specifically Brandi , I was able to successfully mail in my application. The whole process was a bit long 2 weeks but Brandi never failed to communicate with me the status of my application. I cannot emphasize how much she helped. I have been living here for six months now and have had an amazing experience. There are a few things here and there but nothing worth complaining about. It's seriously that amazing. For those looking to move in Pros Very spacious 1bedrooms, walk in closet is EVERYTHING. If you're into interior design, you'll love this place. Your mail packages received through a safe packaging system, so you don't have to worry about someone taking your mail. The gym is so clean and nice basic equipment- no sauna or steam . Cons You are not allowed to have guests at the pool. There are only 11 or so guest parking passes for the entire complex and are only available to pick up at the leasing office. Visitors who are not staying the night and don't have a guest pass must leave by 9pm.
Quiet, neat, morden, convenient|Recommended: YesOf curse I live here.
The unit is nice because it is new |Recommended: Nogood for the price - clean unit - internet cyber needs to be bigger i mean 3 computers always busy and a lot of noise specially on weekends - TV on the lobby is out no cable - went to play pool found no balls set or a stick to play so it is considered decoration table always covered with plastic - over all they have a strong maintenance team always react fast - the unit is amazing no noise and friendly neighbors . APT 458
Its a great place to live in.|Recommended: YesVery good place to live in. I strongly recommend to you this apartment.
Two thumbs up.|Recommended: YesI am completely happy with this place. It's clean, reasonably priced, attractive on the inside and out and spacious. I'll be living here for a while
Nice people and apartment |Recommended: Yesthis is very nice apartment and very new apartment good people to help you out with your application and very professional. i could not ask for more i love it. you have to see the apartment and community then you will now the value of this place. absolutely A . this place comes with gym,swimming pool and pool table and more . if you are looking for apartment and lucky to get available apartment stop looking and get on board.
GREAT place to live |Recommended: YesThis is a really nice place to live. It feels like a small cozy community, but residents also have you a feeling of independence within their unit. VERY well lit so I feel quite comfortable coming and going when it is dark out. All the community perks are a plus and customary with other communities in the general Fairfax area. Love it
A place call home|Recommended: YesMy husband and I talked to Rachel about our first home. She tried hard to understand our situation and even suggested what we should do in order to move in. Without her help, we are staying at a great apartment. Some may say she does not respond back asap, but it seems she takes care of EVERY residents all by herself. Every time I stop by to see her, she has files of paper and is with customers. So give her more time to take care of your files, she WILL get back to you according to the orders of application. Just let her do her job. Second, the size of our apartment. ABSOLUTELY IN LOVE. The apartment is higher and the space is bigger than any other apartments I lived in. However, the parking space is limited. Very limited. It's either one or two cars max depending on your room size. Very ambiguous signs of directions for parking lot and driving direction. Last, I could hear foot-steps of my up-stair neighbors which bother me at day night. However, the sound from next door is blocked
Rachel is AMAZING |Recommended: YesI must admit, initially I was a little hesitant because of the mixed reviews but my uneasiness was settled once I actually sat down with Rachel and began the application process. She's truly amazing, she's friendly, she's helpful, super efficient, and very professional She kept me updated on where my application was in the approval process and I want to thank her for everything she's done through this entire approval move-in process, she's gone above and beyond Also the property manager, Sameer, has been very professional, helpful and accommodating as well. He and Rachel both make me feel like I chose the best place to call home
Excellent |Recommended: YesExcellence is hard to come by which is why I had to write this review. The level of professionalism Ms. Reese exhibited is unmatched. She was extremely knowledgeable, helpful, and personable. Professionalism in the leasing staff is a determining factor for me since I've dealt previously with unprofessionalism in regards to leasing staff members. Aside for that, the property is beautiful The apartments are affordable, the location is in close proximity to shopping plazas, restaurants and the main highways. More than likely I'll live here until I'm ready to purchase a house. I've never found a more perfect place to reside.